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The service hub will be offering comprehensive services, systems' sales and spare parts, along with training. Optima’s goal is to expand capacity to meet the needs of pharma customers.

"The new service hub will bring us even closer to our customers and allows us to provide faster service along with enhanced spare parts availability," adds Ulrich Unterriker, Managing Director of the Optima Machinery Corporation in Green Bay, Wisconsin. Experienced engineer, Doug Nash will be overseeing operations within the new service hub. Nash studied electrical engineering and has 20 years of experience as a maintenance engineer in filling and packaging companies within a variety of industries, including pharmaceuticals.

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Optima Pharma's presence in the American market has been consistently expanding in recent years. Service personnel is expected to increase by threefold near the end of 2022. Optima has had a subsidiary in Green Bay, Wisconsin for almost 40 years. In 2017, the site expanded by 1,200 square meters. In total, over 50 sales and service staff provide on-site support to Optima's American customers in the pharmaceutical sector.

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